A third of small businesses currently outsource at least some of their operations. Outsourcing is when a company obtains a product/service from an outside provider…
Category: Business
This is an extension of my previous article in which I explained the role of communities in elevating the customer experience. In this article, I…
Online customer-facing communities were initially adopted by the tech industry to educate their potential customers who may require more than a how-to-guide to understand the…